Patient Service Representative - Float

Advocate Health

Burlington, WI, United States
Base: $20.80 - $31.20; bonus/equity: not specified...
Excellent customer service skills
Intermediate computer skills
Basic medical terms understanding
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Intermediate computer skills
  • Basic medical terms understanding
  • Keyboarding/data entry speed and accuracy
  • Fast paced environment attention to detail

Nice-to-have

  • Act as a resource to staff
  • Effective communication with diverse individuals
  • Organizational skills

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling experience
  • Patient registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter