Client Experience Specialist - Global

Herman Miller Inc

Harrogate, United Kingdom
Hybrid
3-5 years client-facing experience
Excellent verbal and written communication
Strong organizational and time management skills
You will act as a primary point of contact for clients, ensuring a seamless experience throughout the entire order lifecycle

Job Summary

  • You will act as a primary point of contact for clients, ensuring a seamless experience throughout the entire order lifecycle.
  • The role requires collaborating cross-functionally with sales, operations, and logistics teams to resolve issues and ensure timely delivery.
  • NaughtOne values sustainability deeply and expects this team member to provide essential compliance information to clients.

Matching Summary

You will act as a primary point of contact for clients, ensuring a seamless experience throughout the entire order lifecycle.

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Excellent verbal and written communication
  • Strong organizational and time management skills
  • Ability to work independently and collaboratively
  • Proficiency in Microsoft Office

Nice-to-have

  • Experience with ERP systems like MS Dynamics NAV
  • Proactive resourceful mindset
  • High attention to detail and accuracy
  • Solutions-focused approach
  • Knowledge of sustainability compliance

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths and English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

Tailored Resume

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