Client Service Specialist

Citi Handlowy

Hong Kong
**
Bachelor's degree or equivalent experience
Customer service and sales experience in branches
Clear written and verbal communication skills
** Citi Handlowy is seeking a Client Service Specialist in Hong Kong to deliver exceptional customer service and support to clients in the wealth management sector. The role emphasizes building client relationships, promoting self-service banking solutions, and ensuring compliance with regulations. **

Job Summary

  • The Service Specialist ensures an excellent level of customer service to achieve full client satisfaction while managing branch resources.
  • Employees are expected to efficiently contribute to control and security functions while performing accurate banking transactions including cash supply management.
  • Citi offers comprehensive benefits including telehealth options, confidential counseling, expanded paid parental leave, and generous paid time off packages.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking a Client Service Specialist in Hong Kong to deliver exceptional customer service and support to clients in the wealth management sector. The role emphasizes building client relationships, promoting self-service banking solutions, and ensuring compliance with regulations. **

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Customer service and sales experience in branches
  • Clear written and verbal communication skills

Nice-to-have

  • Ability to build connection with digital platforms
  • Experience remodeling client banking behavior
  • Knowledge of self-service means promotion

Key Requirements

  • Bachelor's/University degree or equivalent experience
  • Prior experience in customer service, sales, or referencing in branches

Work Rights

Not specified

Tailored Resume

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