Senior Product Manager For Our Customer Self-service Portal

DSV Panalpina AS

On-site
Customer-facing digital platform ownership
Global digital transformation
Product backlog prioritization
DSV Panalpina AS is seeking a Senior Product Manager for their Customer Self-service Portal, responsible for overseeing the digital platform's strategy and operational performance within the logistics sector. The ideal candidate will possess significant experience in product management and digital transformation, particularly in freight forwarding, and will collaborate across various teams to enhance customer experience and drive business impact

Job Summary

  • Take this career-defining opportunity to gain full ownership of a global, customer-facing digital platform within the world’s largest logistics and transport company.
  • In this role, you will shape and execute the multi-year vision for our customer self-service portal used across air and ocean freight as you operate at the intersection of commercial, operations, and technology.
  • Join us to drive our digital transformation and deliver measurable business impact at scale, collaborating across global and regional teams in our matrix organization.

Matching Summary

Match Score: 85

DSV Panalpina AS is seeking a Senior Product Manager for their Customer Self-service Portal, responsible for overseeing the digital platform's strategy and operational performance within the logistics sector. The ideal candidate will possess significant experience in product management and digital transformation, particularly in freight forwarding, and will collaborate across various teams to enhance customer experience and drive business impact.

Skills & Requirements

Must-have

  • Customer-facing digital platform ownership
  • Global digital transformation
  • Product backlog prioritization
  • API strategy definition
  • Stakeholder management
  • Executive communication skills

Nice-to-have

  • Collaboration across global and regional teams
  • Driving digital transformation at scale
  • Shaping multi-year vision

Key Requirements

  • Degree in Business, Engineering, Information Systems, or related field
  • Several years of experience in product management, digital transformation, or technology leadership
  • Experience in freight forwarding, logistics, or supply chain
  • Proven experience leading a customer-facing self-service portal or digital platform product
  • Strong understanding of air freight and ocean freight operations
  • Strong commercial acumen
  • Experience working with microservices or API-first product programmes

Work Rights

Not specified

Tailored Resume

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