Customer Service Representative

Grand Canine Hotel

Durham, NC, United States
$15.00ph doe + tips
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their Grand Canine Hotel in Durham, NC. The ideal candidate is passionate about pets and people, possesses strong customer service skills, and can handle a dynamic work environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and escorting pet guests.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Grand Canine Hotel in Durham, NC. The ideal candidate is passionate about pets and people, possesses strong customer service skills, and can handle a dynamic work environment.

Salary

$15.00/hour DOE + tips

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • making every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter