Customer Field Technician - In Home Services Eoi

nbn

Australia, Australia
Onsite
Customer-facing installation and repair
Working at heights and in ceiling spaces
Safe work practices and risk controls
Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation and connection services in customers’ homes

Job Summary

  • Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation and connection services in customers’ homes.
  • This active, field-based role involves applying strong technical knowledge, methodical fault-finding, and attention to detail while providing clear and respectful in-premise customer service.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected, offering structured training and progression.

Matching Summary

Be part of transforming Australia’s digital landscape by delivering hands-on installation, repair, activation and connection services in customers’ homes.

Skills & Requirements

Must-have

  • Customer-facing installation and repair
  • Working at heights and in ceiling spaces
  • Safe work practices and risk controls
  • Methodical fault-finding and attention to detail
  • Clear and respectful customer service
  • Use of hand and power tools

Nice-to-have

  • Pioneering spirit and drive
  • Commitment to inclusivity and diversity
  • Desire to build technical career pathway
  • Adaptable to different home environments

Key Requirements

  • Current or previous experience in home installation or repair
  • Valid driver's licence required
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter