Veterinary Customer Services Representative – 3rd Shift

Ohio State University

Columbus, OH, US
Base: $17.00 - $19.43 ph; bonus/equity: not specif...
On-site
Respond to medical emergencies
Answer and direct calls
Create admitting information
Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex and medical emergency situations in a professional manner.
  • The targeted hiring range for this position is $17.00- $19.43 per hour commensurate with education and experience.

Matching Summary

Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $19.43 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to medical emergencies
  • Answer and direct calls
  • Create admitting information
  • Resolve customer problems
  • Handle money accurately
  • Adhere to privacy standards

Nice-to-have

  • Work in a self-directed manner
  • Interact with diverse stakeholders
  • Analyze and interpret information

Key Requirements

  • 2 years of experience in customer service, healthcare, or veterinary care
  • Background in customer services, insurance verification, or veterinary practice customer services
  • Experience with electronic medical records systems or computers
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter