Health Solution Specialist Mid-level (level 1) – Life Company

USAA

San Antonio, TX, US
$54,550 - $92,060; not specified; comprehensive me...
Hybrid
Medicare advantage and supplement plans
Final expense policies
Health and life insurance
The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products

Job Summary

  • The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.
  • Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.

Salary

$54,550 - $92,060; Not specified; Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Medicare Advantage and Supplement plans
  • Final expense policies
  • Health and life insurance
  • Inbound and outbound member communications
  • Risk identification and management

Nice-to-have

  • Financial security for members
  • Trusted advice and education
  • Flexible work environment
  • Team collaboration and support

Key Requirements

  • High School Diploma or GED
  • Life and Health license required
  • AHIP and Broker/Carrier appointments required
  • 2+ years customer service/sales experience
  • Experience with written and oral communication
  • Experience acquiring and applying new concepts
  • Experience processing and analyzing information
  • Experience fulfilling requests and meeting deadlines
  • Experience resolving conflict and negotiating
  • Experience multi-tasking in operating systems
  • Experience participating in or leading teams

Work Rights

Not specified

Tailored Resume

Cover Letter