Customer Experience Advisor | S1 | Retail Banking | Stockport Branch

Santander

Stockport, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Not specified
Outstanding customer service
Effective communication with customers
Day-to-day transactions and queries
Santander is seeking a Customer Experience Advisor for their Stockport Branch, focusing on delivering exceptional customer service in a retail banking environment. The role requires flexibility and a willingness to engage in various tasks to enhance customer experiences, with a starting salary of £25,000 and comprehensive benefits

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, technology, and fraud protection.
  • Santander offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and comprehensive wellbeing support.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Stockport Branch, focusing on delivering exceptional customer service in a retail banking environment. The role requires flexibility and a willingness to engage in various tasks to enhance customer experiences, with a starting salary of £25,000 and comprehensive benefits.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: holiday, pension, healthcare, protection, share plans, product discounts, wellbeing support

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • day-to-day transactions and queries
  • assisting with technology in banking
  • protecting customers against fraud

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter