Sr. Director, Technology Advisory

Dentsu Creative ANZ

Maryland, USA
Base: $136,000-$180,000; bonus/equity: discretiona...
Fully remote
Client engagement delivery
Cxm service lines
End-to-end client lifecycle management
The Technical Program Manager is accountable for successful delivery of CXM's client accounts, collaborating across various practice areas and service lines

Job Summary

  • The Technical Program Manager is accountable for successful delivery of CXM's client accounts, collaborating across various practice areas and service lines.
  • You will partner with the Solutions Team and Practice Area delivery leadership to define the vision and evolve the program management capability within CXM.
  • Benefits available with this position include medical, vision, and dental insurance, life insurance, disability insurance, 401k, flexible paid time off, paid holidays, sick and safe leave, and parental leave.

Matching Summary

The Technical Program Manager is accountable for successful delivery of CXM's client accounts, collaborating across various practice areas and service lines.

Salary

Base: $136,000-$180,000; Bonus/Equity: discretionary incentive compensation; Benefits: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave

Skills & Requirements

Must-have

  • Client engagement delivery
  • CXM service lines
  • End-to-end client lifecycle management
  • Develop engagement models
  • Facilitate large workshops
  • Bridge builder between business and IT
  • Manage commercial innovation

Nice-to-have

  • Storytelling for complex initiatives
  • Comfortable with business models
  • Risk identification and mitigation
  • Market best practice refinement

Key Requirements

  • 15+ years experience delivering large transformations
  • Experience with diverse teams for digital experience
  • Accomplished delivery leader with global/complex roll-out experience
  • Experience with other professional services organizations
  • Experience with Microsoft Dynamics and/or Salesforce
  • Proficiency in project management tools and methodologies
  • Ability to manage multiple priorities under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter