Specialist, Servicenow Platform Operations - Technology Workflows

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow development
Operational support
Itil processes
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Provide tier 2 and tier 3 operational support for ServiceNow applications, coordinate with engineering and vendor support, and manage environment activities.
  • Our technology teams operate as business partners, proposing innovative solutions and collaborating internationally to deliver services that enable productivity and innovation.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow development
  • Operational support
  • ITIL processes
  • SDLC documentation

Nice-to-have

  • Agile development methodologies
  • passion for using data
  • digital transformation journey

Key Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of ServiceNow support experience
  • ServiceNow Certified System Admin (CSA)
  • ServiceNow Certified Application Developer (CAD) is highly desirable
  • ServiceNow Certified Implementation Specialist (CIS) is highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter