Senior Customer Success Business Partner

Anaplan Asia Pte Ltd

Stockholm, Sweden
**
Fluent english communication skills
Saas platform technical experience
C-suite stakeholder engagement
** Anaplan Asia Pte Ltd is seeking a Senior Customer Success Business Partner in Stockholm, Sweden, to drive customer success and engagement with their AI-infused scenario planning platform. The ideal candidate should possess strong communication and technical skills, with experience in customer success, SaaS platforms, and project leadership. **

Job Summary

  • The role focuses on driving adoption, expansion, retention, and maximizing ROI for a portfolio of customers in the Nordics region.
  • You will serve as a trusted advisor to Fortune 50 clients, helping them transform processes using Anaplan's AI-infused scenario planning platform.
  • The position requires leading Quarterly Success Reviews with executive sponsors and collaborating with partners to ensure smooth implementation and high ROI.

Matching Summary

Match Score: 75

** Anaplan Asia Pte Ltd is seeking a Senior Customer Success Business Partner in Stockholm, Sweden, to drive customer success and engagement with their AI-infused scenario planning platform. The ideal candidate should possess strong communication and technical skills, with experience in customer success, SaaS platforms, and project leadership. **

Skills & Requirements

Must-have

  • Fluent English communication skills
  • SaaS platform technical experience
  • C-suite stakeholder engagement
  • Value-driven customer success approach
  • Quarterly Success Review leadership

Nice-to-have

  • Center of Excellence governance setup
  • Change management and transformation background
  • Anaplan or enterprise planning platform familiarity
  • Upsell and cross-sell opportunity identification
  • Customer-facing collateral creation experience

Key Requirements

  • Fluent English language proficiency
  • Proven experience in Technical Customer Success or SaaS
  • Experience leading cross-functional teams
  • Ability to translate technical concepts into business value

Work Rights

Not specified

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