Up to $71,000 total compensation after probation; ...
On-site
Strong verbal and written communication skills
Ability to explain complex financial concepts clearly
Comfort working in fast-paced high-volume environment
Figure is transforming capital markets through blockchain technology, originating over $17 billion in home equity loans on its platform
Job Summary
Figure is transforming capital markets through blockchain technology, originating over $17 billion in home equity loans on its platform.
The role serves as a trusted first point of contact for customers across phone, chat, and email while helping them navigate the loan application process.
Employees receive competitive compensation up to $71,000 annually along with comprehensive benefits including medical, dental, vision, and continuing education reimbursement.
Matching Summary
Figure is transforming capital markets through blockchain technology, originating over $17 billion in home equity loans on its platform.
Salary
Up to $71,000 total compensation after probation; includes shift differentials and monthly bonus opportunity; Company-paid medical, dental, and vision benefits
Skills & Requirements
Must-have
Strong verbal and written communication skills
Ability to explain complex financial concepts clearly
Comfort working in fast-paced high-volume environment
Strong attention to detail and process accuracy
Confidence learning new systems and platforms
Nice-to-have
Genuine interest in learning financial products
Sound judgment and trust-building with customers
Team-oriented mindset with reliable execution
Proactive identification of customer experience trends
Key Requirements
1+ year of experience in a customer-facing role
Eligibility to work in the United States without visa sponsorship
Completion of required compliance training programs