Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile
Job Summary
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.
As a Customer Service Representative, you will support Field Service requests across Latin America, ensuring Rockwell Automation can meet urgent customer needs.
We believe that employee diversity is a key element of our common future.
Matching Summary
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.
Skills & Requirements
Must-have
Troubleshoot customer issues
Identify customer needs
Provide support by phone, email, and chat
Fluency in Portuguese
Advanced Spanish communication skills
Nice-to-have
Service mindset
Assess severity of customer issues
Intermediate to advanced English proficiency
Volunteer Paid Time off
Company volunteer and donation matching program
Key Requirements
2+ years of Customer Service experience
Experience using Microsoft Office, especially Excel