Medtech_senior Field Service Engineer_surgery

J&J FAMILY OF COMPANIES

Taipei City, Taiwan
**
Capital service and repair in medical device industry
Pre-installation site assessment and capital installations
Troubleshooting and preventive maintenance of surgical equipment
** Johnson & Johnson is seeking a Senior Field Service Engineer for their MedTech Surgery division in Taipei City, Taiwan. The role involves managing technical services related to surgical technologies, with a focus on customer interaction, troubleshooting, and maintaining medical devices. **

Job Summary

  • The role involves maintaining clinical and technical knowledge to ensure customer issues are resolved effectively.
  • Candidates will be responsible for commercializing service offerings including post-warranty support and extended warranties.
  • The position requires efficient management of assets and resources while minimizing liability for company assets.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Senior Field Service Engineer for their MedTech Surgery division in Taipei City, Taiwan. The role involves managing technical services related to surgical technologies, with a focus on customer interaction, troubleshooting, and maintaining medical devices. **

Skills & Requirements

Must-have

  • Capital service and repair in medical device industry
  • Pre-installation site assessment and capital installations
  • Troubleshooting and preventive maintenance of surgical equipment
  • Documenting field service interactions in CRM systems
  • Diagnosing and solving technical problems under pressure

Nice-to-have

  • Experience in the medical industry preferred
  • Technical certification in related field
  • Ability to work flexible and adapt to changing schedules
  • Strong customer service skills for contract renewals
  • Agile communication with diverse stakeholders

Key Requirements

  • Experience in medical industry
  • Strong working knowledge of capital service and repair
  • Ability to work nationwide with domestic travel required
  • Technical certification in related field (preferred)

Work Rights

Not specified

Tailored Resume

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