Cx Coach (vp+)

Mento Group

Remote, North America/Europe
Pyid ph; select bonuses for engagement + community...
**
20+ years customer success experience
Minimum 12 hours monthly commitment
24 month contract duration
** Mento Group is seeking experienced leaders in customer success or experience roles, specifically those with a background in technology or tech-adjacent environments, to serve as Cx Coaches. This fully remote role involves providing one-on-one coaching to members, helping them achieve their personal and professional goals, while also completing ICF-certified coaching training. **

Job Summary

  • The role involves forming 1:1 partnerships with members to help them identify goals, become better leaders, and feel fulfilled at work.
  • All coaches must participate in an ICF-certified training program to master the Mento Coaching Methodology before working with members.
  • Coaches are expected to act as ambassadors of the community by sharing tools and insights while maintaining kindness and empathy.

Matching Summary

Match Score: 75

** Mento Group is seeking experienced leaders in customer success or experience roles, specifically those with a background in technology or tech-adjacent environments, to serve as Cx Coaches. This fully remote role involves providing one-on-one coaching to members, helping them achieve their personal and professional goals, while also completing ICF-certified coaching training. **

Salary

Paid per hour; Select bonuses for engagement and community growth

Skills & Requirements

Must-have

  • 20+ years customer success experience
  • Minimum 12 hours monthly commitment
  • 24 month contract duration

Nice-to-have

  • High emotional intelligence and self-awareness
  • Growth mindset and passion for learning
  • Experience in startup environments

Key Requirements

  • Director or VP level in Customer Success/Experience
  • 20+ years managing CS teams in tech
  • Based in North America or Europe

Work Rights

Must be based in North America or Europe

Tailored Resume

Cover Letter