Operational Transformation Associate

Figure Technology Solutions

Reno, NV, US
Base: $58,656 - $80,520pyr; bonus/equity: 25% annu...
On-site
Experience with crm or erp systems
Platform configuration and workflow setup
Technical troubleshooting and support skills
Figure Technology Solutions is seeking an Operational Transformation Associate to support the onboarding of new agents and partners to their technology platforms and enhance operational processes. The ideal candidate should have experience with technology platforms, strong analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders

Job Summary

  • Figure is transforming capital markets by combining blockchain transparency with AI-driven automation to power real products used by hundreds of thousands of consumers.
  • The role involves configuring technology platforms, analyzing platform reporting, and providing technical support to ensure optimal functionality for agents and partners.
  • Candidates will receive comprehensive health benefits with 100% employer-paid premiums, up to 12 weeks paid family leave, and company equity in the form of RSUs.

Matching Summary

Match Score: 85

Figure Technology Solutions is seeking an Operational Transformation Associate to support the onboarding of new agents and partners to their technology platforms and enhance operational processes. The ideal candidate should have experience with technology platforms, strong analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Salary

Base: $58,656 - $80,520/yr; Bonus/Equity: 25% annual bonus target paid quarterly plus RSUs; Benefits: Comprehensive health, vision, dental, 401k, and paid family leave

Skills & Requirements

Must-have

  • Experience with CRM or ERP systems
  • Platform configuration and workflow setup
  • Technical troubleshooting and support skills
  • Data analysis for performance reporting
  • End-user training material development

Nice-to-have

  • Ability to embrace change and build influence
  • Strong verbal and written communication skills
  • High attention to detail in documentation
  • Cross-functional collaboration experience

Key Requirements

  • Minimum of 2 years of experience at Figure
  • Bachelor's degree in IT, CS, Business Administration, or related field
  • Eligibility to work in the United States without visa sponsorship

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter