Telecommunications Operator I - Full Time, Eves & Day Shift

Wentworth-Douglass Hospital

Dover, NH, United States
Base: $17.71 - $20.82phly; bonus/equity: not speci...
Fully remote
Operate hospital's telecommunications system
Relay emergency codes and pages
Handle patient requests for information
The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors

Job Summary

  • The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.
  • This role primarily focuses on operating the hospital's phone system, relaying messages, answering inquiries, and providing information.
  • Mass General Brigham offers comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs.

Matching Summary

The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.

Salary

Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: full benefits

Skills & Requirements

Must-have

  • operate hospital's telecommunications system
  • relay emergency codes and pages
  • handle patient requests for information
  • coordinate with security and medical teams
  • follow established protocols

Nice-to-have

  • good inter-personal skills
  • outstanding customer service commitment
  • assess situations and make judgments
  • prioritize rationally

Key Requirements

  • High School Diploma or Equivalent required
  • Customer service or call-center experience 2-3 years preferred

Work Rights

Not specified

Tailored Resume

Cover Letter