Software Support Specialist - Veterinary Software

IDEXX Laboratories Inc

Frisco, TX, US
Base: $21.50 ph; bonus/equity: opportunity for ann...
Hybrid (3x per week onsite, mandatory wednesday)
1+ years ezyvet software experience
Technical customer support role experience
High quality customer facing interpersonal skills
IDEXX Laboratories Inc is seeking a Veterinary Software Support Specialist for a hybrid role based in Frisco, TX. The position involves providing technical support for veterinary software, ensuring customer satisfaction, and fostering strong business relationships

Matching Summary

Match Score: 85

IDEXX Laboratories Inc is seeking a Veterinary Software Support Specialist for a hybrid role based in Frisco, TX. The position involves providing technical support for veterinary software, ensuring customer satisfaction, and fostering strong business relationships.

Salary

Base: $21.50 per hour; Bonus/Equity: Opportunity for annual cash bonus; Benefits: Health/Dental/Vision, Day-One 5% matching 401k, pet insurance, mental health resources

Skills & Requirements

Must-have

  • 1+ years ezyVet software experience
  • Technical customer support role experience
  • High quality customer facing interpersonal skills
  • Ability to troubleshoot database issues
  • Microsoft Office proficiency

Nice-to-have

  • Associates or Bachelors degree preferred
  • Supervisory skills for lead positions
  • Strong analytical reasoning skills
  • Ability to work independently and in teams
  • Fluency in English language

Key Requirements

  • High School diploma or equivalent
  • 1+ years experience with ezyVet or similar vet software
  • Experience in technical customer support roles

Work Rights

Not specified

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