Customer Service Advisor

Bosch Rexroth Pty. Ltd.

Liverpool, United Kingdom
On-site
Significant customer service experience
Excellent verbal and written communication
Strong problem solving skills
Bosch Rexroth Pty. Ltd. is seeking an experienced Customer Service Advisor to join their team, focusing on enhancing customer experience for a premium car manufacturer. The role requires a customer-centric approach and strong communication skills, with a preference for candidates from customer service backgrounds in related sectors

Job Summary

  • This role offers the opportunity to shape customer experience for a leading premium car manufacturer within a global Business Process Outsourcing environment.
  • Responsibilities include delivering world-class service, capturing customer data, and coordinating with rescue workers during emergency situations.
  • The position requires flexibility for a 7-day shift operation ranging from 08:30 to 20:30.

Matching Summary

Match Score: 85

Bosch Rexroth Pty. Ltd. is seeking an experienced Customer Service Advisor to join their team, focusing on enhancing customer experience for a premium car manufacturer. The role requires a customer-centric approach and strong communication skills, with a preference for candidates from customer service backgrounds in related sectors.

Skills & Requirements

Must-have

  • Significant customer service experience
  • Excellent verbal and written communication
  • Strong problem solving skills
  • High emotional intelligence
  • Ability to work emergency situations

Nice-to-have

  • Premium brand attitude
  • Automobile industry affinity
  • Geographical knowledge of traffic regulations
  • Experience in automotive or hospitality sectors
  • Interest in innovative communication media

Key Requirements

  • Experience in busy customer service environments
  • Proficient computer literacy
  • Reliability and teamwork skills

Work Rights

Not specified

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