Customer Success Specialist With French

Michelin

Voluntari, Romania
Hybrid
Fluent english and french (b2)
Customer support experience
Invoicing experience
This role is responsible for the management of a designated portfolio of signed contracts with customers from Benelux and responsible for all elements related to their management including the billing process and offerings

Job Summary

  • This role is responsible for the management of a designated portfolio of signed contracts with customers from Benelux and responsible for all elements related to their management including the billing process and offerings.
  • In Michelin we offer: Hybrid way of working; A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.
  • Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

Matching Summary

This role is responsible for the management of a designated portfolio of signed contracts with customers from Benelux and responsible for all elements related to their management including the billing process and offerings.

Skills & Requirements

Must-have

  • Fluent English and French (B2)
  • Customer support experience
  • Invoicing experience
  • Problem solving skills
  • Analytical skills

Nice-to-have

  • Customer-oriented approach
  • Team-worker attitude
  • Proactivity
  • Agility and quality

Key Requirements

  • Bachelor’s degree
  • English and French fluency (B2)
  • Customer support or invoicing experience

Work Rights

Not specified

Tailored Resume

Cover Letter