Representative 1, Credit & Collections - Commercial

Comcast

Base pyy: $15.00; bonus/equity: commission/bonus e...
Fully remote
Commercial customer collections
Negotiate payment arrangements
Handle customer inquiries
Responsible for accurately and confidently handling commercial customers’ inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls

Job Summary

  • Responsible for accurately and confidently handling commercial customers’ inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls.
  • Works on straight forward tasks using established procedures and must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

Responsible for accurately and confidently handling commercial customers’ inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls.

Salary

Base Pay: $15.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Commercial customer collections
  • Negotiate payment arrangements
  • Handle customer inquiries
  • Remote work experience preferred
  • Work flexible schedule 8am-8pm EST

Nice-to-have

  • Promote effective relationships
  • Uphold customer experience commitment
  • Demonstrate professionalism and integrity
  • Act in best interest of customer and company

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter