Customer Service Representative

Pet Palace Resort

Pittsburgh, PA, United States
Base: $12.00–$13.00ph; tips: + tips; benefits: pyr...
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Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
** Destination Pet is looking for a Customer Service Representative at Pet Palace Resort in Pittsburgh, PA. The ideal candidate should love both pets and people, possess strong communication skills, and have a customer service background. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.00–$13.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is looking for a Customer Service Representative at Pet Palace Resort in Pittsburgh, PA. The ideal candidate should love both pets and people, possess strong communication skills, and have a customer service background. **

Salary

Base: $12.00–$13.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • concierge and chaos coordinator
  • love pets and people
  • charming customer service pro
  • heart of a dog mom or dad

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter