Senior Vice President, Workplace Experience, Asia Pacific
Mastercard
Workplace experience strategy
Employee experience leadership
Scalable strategic operations
This role is responsible for creating a strategy that is at the intersection of technology, social impact, People & Capability, CCO, RES and the future of work
Job Summary
This role is responsible for creating a strategy that is at the intersection of technology, social impact, People & Capability, CCO, RES and the future of work.
Lead regional efforts to ensure roadmap is anchored on human-centered design principles and industry standards, ensuring the most effective, consistent, and constantly improving experience for our employees, regardless of the support channel.
Partner with People & Capability Business Partners, Real Estate, Employee Digital Experience, Employee Relations, key local stakeholders, and other cross-functional teams to ensure a comprehensive, business-centric, and legally compliant approach to people processes and operations.
Matching Summary
This role is responsible for creating a strategy that is at the intersection of technology, social impact, People & Capability, CCO, RES and the future of work.
Skills & Requirements
Must-have
Workplace experience strategy
Employee experience leadership
Scalable strategic operations
Cross-functional collaboration
Human-centered design principles
Diversity, inclusion, and belonging
Nice-to-have
Inspiring vision alignment
Cultural transformation
Service excellence and hospitality
Social impact integration
Growth journey comfort
Key Requirements
15+ years progressive leadership experience
General management, HR Business Partnership, Operations Management Consulting, or Business Operations experience
Large-scale HR Operations experience
Multinational workforce and workplace environment experience