Team Lead Responsible Gambling

DIGI Outsource

Not specified; not specified; comprehensive benefi...
Minimum 12 months leadership experience
Responsible gambling policies knowledge
Strong verbal and written communication skills
The role involves leading a 24/7 team dedicated to protecting customers and ensuring they gamble responsibly within a safe environment

Job Summary

  • The role involves leading a 24/7 team dedicated to protecting customers and ensuring they gamble responsibly within a safe environment.
  • Candidates will be responsible for talent management, including onboarding, mentoring, performance reviews, and creating succession plans.
  • The company offers extensive benefits including free daily meals, on-site gym access, medical aid subsidies, and comprehensive learning programs.

Matching Summary

The role involves leading a 24/7 team dedicated to protecting customers and ensuring they gamble responsibly within a safe environment.

Salary

Not specified; Not specified; Comprehensive benefits including free meals, gym, and medical subsidies

Skills & Requirements

Must-have

  • Minimum 12 months leadership experience
  • Responsible Gambling policies knowledge
  • Strong verbal and written communication skills
  • Experience managing cross-functional teams
  • Ability to adapt quickly to changing environments

Nice-to-have

  • Previous online gaming or casino industry experience
  • Familiarity with Dynamics 365
  • Understanding regulatory requirements across markets
  • Experience in developing customer retention strategies
  • Proficiency in Excel spreadsheets and reporting

Key Requirements

  • Tertiary qualification in Psychology/Social Work/Compliance/Risk/Fraud
  • Minimum 12 months experience in leadership
  • Knowledge of Responsible Gambling Policies and systems
  • Credit and criminal record check clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter