Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

United States
Base: $20-25; bonus/equity: performance bonuses av...
Hybrid (based on typical veterinary practice operations and the flexibility of full-time and part-time roles)
One-year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and people, to join their team, offering both full-time and part-time positions. Candidates should have at least one year of experience in a veterinary setting and strong customer service skills, as the role involves scheduling appointments, greeting clients, and managing financial information

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
  • Candidates must demonstrate empathy toward clients, handle emergency situations calmly, and work energetically for shifts up to 10 hours.
  • Full-time employees receive a comprehensive benefits package including 401k matching, health insurance, paid time off, and veterinary service discounts.

Matching Summary

Match Score: 75

Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who love animals and people, to join their team, offering both full-time and part-time positions. Candidates should have at least one year of experience in a veterinary setting and strong customer service skills, as the role involves scheduling appointments, greeting clients, and managing financial information.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least one year of recent veterinary experience
  • Ability to type 45 words per minute
  • Use of 10-key adding machine preferred

Work Rights

Not specified

Tailored Resume

Cover Letter