Shift Leader H/f/x

Sofitel Sydney Wentworth

Brussels, Belgium
On-site
Customer satisfaction focused
Luxury environment experience
Cash handling responsibility
The role is responsible for ensuring the smooth running of the client's stay from file creation to payment, including welcoming guests, managing reservations, and handling cash

Job Summary

  • The role is responsible for ensuring the smooth running of the client's stay from file creation to payment, including welcoming guests, managing reservations, and handling cash.
  • Key responsibilities include selling reservations, providing information on hotel services, ensuring service quality, and managing the cash drawer during shifts.
  • The company offers a career with purpose and prestige, career advancement opportunities within the Accor network, continuous learning, and exclusive employee benefits.

Matching Summary

The role is responsible for ensuring the smooth running of the client's stay from file creation to payment, including welcoming guests, managing reservations, and handling cash.

Skills & Requirements

Must-have

  • Customer satisfaction focused
  • Luxury environment experience
  • Cash handling responsibility
  • Sales and reservation skills
  • Hygiene and safety compliance

Nice-to-have

  • Excellent client relations
  • Stress resistant and organized
  • Flexible with schedules
  • Passion, creativity, and leadership

Key Requirements

  • Hotel experience, ideally in luxury
  • Fluent French and English
  • Proficiency in current IT tools
  • Right to work in Belgium

Work Rights

Not specified

Tailored Resume

Cover Letter