Case Manager - Recovering Independence

Eml

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for more than 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for more than 130 weeks.
  • Employees will manage a caseload of claims within legislation guidelines while delivering a personalized customer experience to all stakeholders.
  • The company offers a diverse culture with flexibility to work from home up to 3 days per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for more than 130 weeks.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service or medical reception
  • Ability to manage competing priorities in high-pressure settings

Work Rights

Not specified

Tailored Resume

Cover Letter