Lead Patient Service Representative

Advocate Health

Base: $21.85 - $32.80; bonus/equity: not specified...
Excellent telephone customer service skills
Experience in a medical setting
Ability to handle stressful situations
The Lead Patient Service Representative plays a crucial role in delivering excellent customer service and managing patient scheduling

Job Summary

  • The Lead Patient Service Representative plays a crucial role in delivering excellent customer service and managing patient scheduling.
  • This position requires strong communication skills and the ability to handle high-volume tasks in a medical environment.
  • Advocate Health offers a comprehensive suite of benefits and opportunities for career development.

Matching Summary

The Lead Patient Service Representative plays a crucial role in delivering excellent customer service and managing patient scheduling.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits

Skills & Requirements

Must-have

  • Excellent telephone customer service skills
  • Experience in a medical setting
  • Ability to handle stressful situations

Nice-to-have

  • Bilingual in Spanish preferred
  • Ability to create effective working teams
  • Demonstrates tact and good judgment

Key Requirements

  • High school diploma or equivalent
  • 1-2 years in a medical setting
  • 3-4 years of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter