Senior Manager, It Service Management

Integer

Not specified (assumed to be hybrid based on industry standards).
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management, emphasizing a strong governance framework aligned with ITIL best practices. The ideal candidate will have extensive experience in ITSM, including leadership roles, and will be responsible for overseeing critical IT management processes and ensuring compliance with SOX ITGCs

Job Summary

  • Integer values are embedded in everything we do.
  • The role involves overseeing ITSM practices and ensuring compliance.
  • The company offers a comprehensive benefits package including medical, dental, and 401(k) matching.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management, emphasizing a strong governance framework aligned with ITIL best practices. The ideal candidate will have extensive experience in ITSM, including leadership roles, and will be responsible for overseeing critical IT management processes and ensuring compliance with SOX ITGCs.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Strong executive communication skills
  • Continuous improvement mindset
  • Ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter