Ms Security Engineer

NTT DATA

On-site
Monitor client infrastructure
Investigate first line incidents
Identify root cause of problems
NTT DATA is seeking a Security Managed Services Engineer (L1) to provide first-line support for clients' Firewall infrastructure, ensuring operational continuity and incident resolution. The role focuses on monitoring, troubleshooting, and optimizing security services within a diverse and inclusive work environment

Job Summary

  • The Security Managed Services Engineer (L1) is responsible for providing managed services to ensure client Firewall infrastructure remains operational through proactive incident identification and resolution.
  • This role focuses on first-line support for standard and low complexity incidents while striving to ensure zero missed service level agreement conditions.
  • NTT DATA is a $30+ billion trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and technical excellence.

Matching Summary

Match Score: 75

NTT DATA is seeking a Security Managed Services Engineer (L1) to provide first-line support for clients' Firewall infrastructure, ensuring operational continuity and incident resolution. The role focuses on monitoring, troubleshooting, and optimizing security services within a diverse and inclusive work environment.

Skills & Requirements

Must-have

  • Monitor client infrastructure
  • Investigate first line incidents
  • Identify root cause of problems
  • Ensure zero missed SLA conditions
  • Schedule maintenance activity windows

Nice-to-have

  • Ability to work in pressurized environment
  • Contribute to project work as required
  • Implement disaster recovery functions
  • Positive outlook at work
  • Adapt to changing circumstances

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Entry-level experience in security/network/data centre administration
  • Working knowledge of ITIL processes
  • CCNA or relevant Level 1 Network Security certification (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter