Retail Customer Service Officer

Australia Post

Fremantle, Australia
Base: $28.58ph increasing to $30.55 after 3 months...
Performing customer sales and service transactions
Managing high value transactions accurately
Conducting identity services transactions
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58/hour increasing to $30.55 after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation, Post People Perks

Skills & Requirements

Must-have

  • Performing customer sales and service transactions
  • Managing high value transactions accurately
  • Conducting identity services transactions
  • Promoting products and services
  • Assisting customers with mail lodgements
  • Building rewarding relationships with customers
  • Assisting with administrative duties

Nice-to-have

  • Friendly, enthusiastic, and reliable
  • Team environment experience
  • Customer focus
  • Making a difference in the community

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Able to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter