Customer Service Representative

PLS

Revere, MA, United States
Base: $15—$17 usd; bonus/equity: not specified; be...
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Superior customer service
Educate customers on products
Maintain quality standards
** PLS is seeking a Customer Service Representative in Revere, MA, to provide exceptional service, educate customers on financial service products, and ensure compliance with regulations. The ideal candidate will have a background in customer service, strong communication skills, and the ability to work flexible hours. **

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 75

** PLS is seeking a Customer Service Representative in Revere, MA, to provide exceptional service, educate customers on financial service products, and ensure compliance with regulations. The ideal candidate will have a background in customer service, strong communication skills, and the ability to work flexible hours. **

Salary

Base: $15—$17 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain quality standards
  • cash handling
  • point-of-sale system
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter