Crm & Loyalty Manager

HOFF

Hoff Office, , Spain
On-site
Crm strategy and execution
Loyalty program development
Customer segmentation and clv
The company is seeking a professional with experience in strategic CRM and loyalty program management to drive customer engagement and lifetime value

Job Summary

  • The company is seeking a professional with experience in strategic CRM and loyalty program management to drive customer engagement and lifetime value.
  • Key responsibilities include designing advanced customer segmentation models, planning CRM flows, and leading the implementation of a loyalty program.
  • Benefits include free products, seasonal discounts, flexible work hours, free coffee and fruit, and a half-day off for birthdays.

Matching Summary

The company is seeking a professional with experience in strategic CRM and loyalty program management to drive customer engagement and lifetime value.

Skills & Requirements

Must-have

  • CRM strategy and execution
  • Loyalty program development
  • Customer segmentation and CLV
  • Marketing automation tools
  • Omnichannel experience integration

Nice-to-have

  • Startup vibe and culture
  • Creative and design passion
  • Data-driven decision making
  • Proactive and entrepreneurial attitude

Key Requirements

  • +2/3 years CRM/Loyalty experience
  • Experience with CRM/Marketing Automation tools (Klaviyo preferred)
  • Experience developing loyalty programs from scratch
  • Ability to translate data into actionable strategies
  • Intermediate Excel skills

Work Rights

Not specified

Tailored Resume

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