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The Intake Coordinator/Expeditor LVN Nights position at Creekside Behavioral Health in Harlingen, Texas, is focused on managing patient intakes for inpatient services, including phone triage, insurance verification, and maintaining communication with referral sources. The ideal candidate should have experience in healthcare admissions, particularly in mental health or substance use, and possess strong interpersonal skills.
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Job Summary
The Intake Coordinator provides a single point of entry for in-patient intake, handling phone triage, addressing service requests, and documenting all call activities.
Duties include answering inquiries about hospital services and bed availability, performing pre-registration, collecting data, verifying insurance eligibility, and coordinating with insurance companies.
The role involves facilitating and coordinating assessments, maintaining communication between the organization and patient referrals/families, and providing clerical support to admissions.
Matching Summary
Match Score: 75
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The Intake Coordinator/Expeditor LVN Nights position at Creekside Behavioral Health in Harlingen, Texas, is focused on managing patient intakes for inpatient services, including phone triage, insurance verification, and maintaining communication with referral sources. The ideal candidate should have experience in healthcare admissions, particularly in mental health or substance use, and possess strong interpersonal skills.
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Skills & Requirements
Must-have
phone triage
insurance verification
patient assessment
crisis intervention
Nice-to-have
community resource knowledge
interpersonal skills
telephone etiquette
Key Requirements
High school diploma or equivalent
One or more years' experience in healthcare admissions
CPR and de-escalation and restraint certification
Experience in patient assessment, referral, treatment planning