Director, Field Digital Capabilities

Laboratory Animal Management Association

North Wales, Pennsylvania, United States
Base: $173,200.00 - $272,600.00; bonus/equity: ann...
Hybrid
5+ years in crm or commercial operations
Experience with veeva or salesforce platforms
People management experience required
The Director leads a team evolving CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting

Job Summary

  • The Director leads a team evolving CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting.
  • This role enforces governance and audit readiness while driving adoption through targeted training, playbooks, and change management programs.
  • The successful candidate will be eligible for an annual bonus, long-term incentives, and a comprehensive benefits package including medical, dental, vision, and 401(k).

Matching Summary

The Director leads a team evolving CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting.

Salary

Base: $173,200.00 - $272,600.00; Bonus/Equity: Annual bonus and long-term incentive eligible; Benefits: Medical, dental, vision, 401(k), paid holidays, vacation

Skills & Requirements

Must-have

  • 5+ years in CRM or commercial operations
  • Experience with Veeva or Salesforce platforms
  • People management experience required
  • Strong change management skills needed
  • Vendor management including SLAs and contracts
  • Ability to work hybrid in North Wales PA

Nice-to-have

  • Strategic thinking and problem solving abilities
  • Experience engaging with SVP level leadership
  • Understanding of field sales compliance policies
  • Ability to thrive in fast-paced ambiguous environment
  • Cross-functional coordination and stakeholder engagement

Key Requirements

  • Bachelor's degree (BS/BA)
  • 5+ years in CRM/commercial operations
  • Hybrid work at North Wales, PA office 3 days/week
  • No visa sponsorship available
  • US and Puerto Rico residents only

Work Rights

US and Puerto Rico Residents Only

Tailored Resume

Cover Letter