Customer & Business Support Specialist

IBSAGroup Ltd

Grancia, TI, CH
On-site
Insert sales orders and review periodically
Manage order production follow-up
Coordinate shipment and export documentation
IBSAGroup Ltd is seeking a Customer & Business Support Specialist in Grancia, Switzerland. The role focuses on managing customer orders, coordinating with various departments, and ensuring compliance with export regulations, requiring strong communication and problem-solving skills

Job Summary

  • The role involves inserting sales orders, reviewing them periodically, and following up on production progress with internal departments.
  • Candidates must manage the release of products with QC and QA teams while arranging shipments and handling complex export documentation.
  • The position requires ensuring compliance with safety regulations and GDP procedures while assisting customers with customs clearance.

Matching Summary

Match Score: 85

IBSAGroup Ltd is seeking a Customer & Business Support Specialist in Grancia, Switzerland. The role focuses on managing customer orders, coordinating with various departments, and ensuring compliance with export regulations, requiring strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Insert sales orders and review periodically
  • Manage order production follow-up
  • Coordinate shipment and export documentation
  • Proficiency in SAP and Fluentis ERP systems
  • Fluent English communication skills

Nice-to-have

  • Knowledge of a second foreign language
  • Strong negotiation abilities with banks
  • Ability to work in multicultural environments
  • Excellent problem-solving attitude
  • Team player with collaboration skills

Key Requirements

  • Bachelor's or Master's degree in Economics/Business Administration
  • 3-5 years of experience in similar roles
  • Strong command of Microsoft Office Package

Work Rights

Not specified

Tailored Resume

Cover Letter