Job Summary

• The Customer Service Representative is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.
• Manage communication with clients, carrier brokers and other offices/facilities for customer service and administration requirements; Process all documentation associated with the movement of our clients' inventory into and out of the facility according to client requirements, and in an accurate and timely manner.
• Pursue continuous improvement initiatives to drive increased productivity and service levels; Other duties as assigned to you from time to time by the company.

Matching Summary

Skills & Requirements

Key Requirements

• 3-4+ years industry experience in Contract Logistics / 3PL
• 2-3+ years customer service experience
• Proficient computer and keyboarding skills
• Knowledge of order entry systems and warehouse management systems

Work Rights