Technology Manager - Asset Lifecycle Management

TJX Australia (TK Maxx)

Hyderabad, India
It asset lifecycle management
Servicenow (asset, cmdb, incident modules)
Third-party vendor management
The Infrastructure and Operations organization delivers, maintains, and optimizes technology portfolios at cloud scale, providing extraordinary experiences to thousands of associates and partners

Job Summary

  • The Infrastructure and Operations organization delivers, maintains, and optimizes technology portfolios at cloud scale, providing extraordinary experiences to thousands of associates and partners.
  • The role involves overseeing the full lifecycle of end-user assets and managing print vendor governance to drive operational excellence and elevate standards to best-in-class performance.
  • TJX offers an inclusive culture, career growth opportunities, and a competitive salary and benefits package within a global IT organization.

Matching Summary

The Infrastructure and Operations organization delivers, maintains, and optimizes technology portfolios at cloud scale, providing extraordinary experiences to thousands of associates and partners.

Skills & Requirements

Must-have

  • IT asset lifecycle management
  • ServiceNow (Asset, CMDB, Incident modules)
  • Third-party vendor management
  • IT support operations leadership
  • Power BI reporting and analytics
  • End user device management

Nice-to-have

  • Cloud scale infrastructure delivery
  • ITIL process adoption
  • Continuous improvement mindset
  • Strong communication and interpersonal skills
  • Familiarity with MDM/BYOD concepts
  • Collaborative team environment

Key Requirements

  • Bachelor's degree in IT or related field
  • 12+ years IT industry experience
  • 3+ years IT asset management experience
  • 8+ years IT support operations experience
  • 3+ years leadership experience
  • Experience managing third-party vendors

Work Rights

Not specified

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