Salesforce Instructors deliver instructor-led training that helps customers adopt and activate Salesforce products and features
Job Summary
Salesforce Instructors deliver instructor-led training that helps customers adopt and activate Salesforce products and features.
This role requires individuals who are passionate about learning and teaching, and who can learn new products and features in a dynamic, evolving environment.
Instructors are expected to meet a 4.7/5 CSat average and 30–35 delivery days per quarter, supported by ongoing coaching and feedback.
Matching Summary
Salesforce Instructors deliver instructor-led training that helps customers adopt and activate Salesforce products and features.
Skills & Requirements
Must-have
Instructor-led training
Virtual and in-person sessions
Hands-on exercises
Troubleshooting product issues
Customer enablement
Adapt to evolving products
Nice-to-have
Passionate about learning and teaching
Subject matter expert
Collaborate with internal teams
Beginner through advanced audiences
AI CRM
Agentforce and Data Cloud familiarity
Key Requirements
Experience facilitating live virtual and in-person sessions
Proficiency in Spanish and/or Portuguese is a plus