Customer Support And Reports & Analysis Units Supervisor

North Carolina Department of Health and Human Services

Unknown, NC, US
Base: $52,592 - $92,036; recruitment range: $55,59...
Supervision of subordinate work
Interpretation of state federal policies
Management of human resources policy
The primary purpose of this position is to oversee the day-to-day operations of the Customer Support Unit and Reports & Analysis Unit within the North Carolina Child Support Program

Job Summary

  • The primary purpose of this position is to oversee the day-to-day operations of the Customer Support Unit and Reports & Analysis Unit within the North Carolina Child Support Program.
  • Candidates must plan, assign, manage, and review subordinate work while utilizing Human Resources policy to develop staff effectively.
  • The State of North Carolina offers excellent comprehensive benefits including health insurance, retirement plans, and paid parental leave.

Matching Summary

The primary purpose of this position is to oversee the day-to-day operations of the Customer Support Unit and Reports & Analysis Unit within the North Carolina Child Support Program.

Salary

Base: $52,592 - $92,036; Recruitment Range: $55,592 - $60,000; Benefits: Health insurance, retirement plans, NCFlex program, paid vacation and sick leave

Skills & Requirements

Must-have

  • supervision of subordinate work
  • interpretation of state federal policies
  • management of human resources policy

Nice-to-have

  • experience with Client Services Data Warehouse
  • analytical thinking and resource management
  • experience in Child Support Program

Key Requirements

  • Bachelor's degree from an accredited institution
  • Three years of related experience
  • Ability to exercise judgment on complex policies

Work Rights

Not specified

Tailored Resume

Cover Letter