Senior Director - Engineering

Freshworks

San Mateo, CA, United States
Base: $296,000 - $365,000; bonus/equity: available...
Hybrid (onsite 3x/week: tuesday - thursday)
15+ years software engineering experience
8-10+ years engineering leadership roles
Experience leading multi-team engineering functions
Freshworks is seeking a Senior Director of Engineering to lead their IT Operations Management product engineering organization in San Mateo, CA. The ideal candidate will have extensive engineering leadership experience and a strong background in ITOM, APM, and cloud technologies

Job Summary

  • Freshworks seeks a Senior Director of Engineering to lead the IT Operations Management product engineering organization based in San Mateo.
  • The role involves shaping technical vision for AI-driven operations, monitoring, alerting, and root-cause analysis across complex distributed systems.
  • Compensation includes an annual base salary range of $296,000 - $365,000 with bonus/equity options and comprehensive benefits.

Matching Summary

Match Score: 85

Freshworks is seeking a Senior Director of Engineering to lead their IT Operations Management product engineering organization in San Mateo, CA. The ideal candidate will have extensive engineering leadership experience and a strong background in ITOM, APM, and cloud technologies.

Salary

Base: $296,000 - $365,000; Bonus/Equity: Available; Benefits: Dental, medical, vision, disability, life, equity, ESPP, flexible PTO

Skills & Requirements

Must-have

  • 15+ years software engineering experience
  • 8-10+ years engineering leadership roles
  • Experience leading multi-team engineering functions
  • Distributed systems and microservices architecture
  • Cloud platform experience AWS Azure or GCP
  • AIOps machine learning integration experience

Nice-to-have

  • Strong track record of building leadership bench
  • Culture of accountability and customer-first thinking
  • Mentoring engineering managers and senior leaders
  • Influencing cross-functional strategy execution

Key Requirements

  • Bachelor's or Master's degree in Computer Science or related field
  • 15+ years total software engineering experience
  • 8-10+ years in engineering leadership managing managers
  • Proven experience in ITOM, APM, or observability platforms

Work Rights

Not specified

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