Banquet Operations Manager/assistant Manager

Sofitel Sydney Wentworth

Nusantara, Indonesia
On-site
Oversee daily banquet operations
Ensure exceptional guest service
Lead and train heartists
Oversee daily operations of the hotel Banquet service, ensuring exceptional guest service and maintaining high hospitality standards

Job Summary

  • Oversee daily operations of the hotel Banquet service, ensuring exceptional guest service and maintaining high hospitality standards.
  • Lead, train, and schedule Heartists to deliver efficient operations, handle guest feedback, and resolve service issues promptly.
  • Meals, uniform, and accommodation are provided, along with employee benefits and learning programs for career development.

Matching Summary

Oversee daily operations of the hotel Banquet service, ensuring exceptional guest service and maintaining high hospitality standards.

Skills & Requirements

Must-have

  • Oversee daily banquet operations
  • Ensure exceptional guest service
  • Lead and train Heartists
  • Handle guest feedback and resolve issues
  • Coordinate with kitchen and departments
  • Monitor service quality and safety

Nice-to-have

  • Genuine Swiss hospitality delivery
  • Part of a distinguished 5-star hotel
  • Develop talent and grow globally
  • Make a difference in local community

Key Requirements

  • Minimum 2 years similar position experience
  • Remote area work experience preferred
  • Proficient in Bahasa Indonesia and English
  • Professional leadership and communication skills
  • Experienced in managing Banquet Operations
  • Ability to work with tight deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter