Manager, Falcon Complete (remote, Gbr)

Falcom

Remote, , GB
Hybrid
Security operations management
Incident response leadership
Team coaching and development
CrowdStrike is seeking a Manager for their Falcon Complete service, aimed at enhancing cybersecurity operations by leading a technical team dedicated to incident response and customer service. The role is remote for candidates within the UK and offers opportunities for professional growth while being part of a mission-driven company that values innovation and community

Job Summary

  • CrowdStrike is a global leader in cybersecurity with a mission to stop breaches using an advanced AI-native platform.
  • The Falcon Complete Manager role involves leading a team to deliver managed security services, incident response, and continuous service improvement.
  • Employees benefit from competitive compensation, wellness programs, professional development, and an inclusive culture committed to equal opportunity.

Matching Summary

Match Score: 85

CrowdStrike is seeking a Manager for their Falcon Complete service, aimed at enhancing cybersecurity operations by leading a technical team dedicated to incident response and customer service. The role is remote for candidates within the UK and offers opportunities for professional growth while being part of a mission-driven company that values innovation and community.

Skills & Requirements

Must-have

  • security operations management
  • incident response leadership
  • team coaching and development
  • customer service excellence
  • security incident investigation
  • operational service delivery
  • reporting and metrics management

Nice-to-have

  • project management experience
  • cyber risk management knowledge
  • service improvement skills
  • ability to translate technical information
  • high pressure decision making
  • hybrid and remote working
  • customer liaison skills

Key Requirements

  • experience managing operational teams
  • incident handling and remediation experience
  • forensic analysis background
  • network, cloud or infrastructure operations knowledge
  • strong verbal and written communication skills
  • customer service skills

Work Rights

Not specified

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