Senior Parts Advisor

Continental Car Services Ltd

Not specified, New Zealand
Base: competitive salary; bonus/equity: monthly co...
Full-time, monday to friday, 42.5 hours per week between 7:00 am to 6:00 pm.
Accurate and timely parts assistance
High-quality customer service
Manage customer relationships and enquiries
The Senior Parts Advisor position at Continental Car Services Ltd involves providing expert parts assistance and high-quality customer service in the automotive industry, specifically for luxury vehicles. The role requires collaboration with various stakeholders to achieve sales and operational targets while maintaining compliance with company standards

Job Summary

  • This role delivers accurate, timely parts assistance and consistently high-quality customer service, contributing directly to workshop efficiency, customer satisfaction, and overall department performance.
  • As a Senior Parts Advisor, you will work collaboratively with internal teams, external customers, distributors, and stakeholders to deliver service excellence in line with company values, while supporting the achievement of sales, gross profit, and operational targets set by management.
  • Continental Car Services is offering the right candidate a competitive salary plus a monthly commission, along with Sime Motors Privileges, health benefits, paid community service and study leave days, ongoing training & development, and financial assistance toward formal study.

Matching Summary

Match Score: 85

The Senior Parts Advisor position at Continental Car Services Ltd involves providing expert parts assistance and high-quality customer service in the automotive industry, specifically for luxury vehicles. The role requires collaboration with various stakeholders to achieve sales and operational targets while maintaining compliance with company standards.

Salary

Base: Competitive salary; Bonus/Equity: Monthly commission; Benefits: Sime Motors Privileges, Health benefits

Skills & Requirements

Must-have

  • Accurate and timely parts assistance
  • High-quality customer service
  • Manage customer relationships and enquiries
  • Maintain accurate systems and stock control
  • Support internal teams and manage complex enquiries

Nice-to-have

  • Collaborative work environment
  • Service excellence in line with company values
  • Commitment to achieving targets

Key Requirements

  • Proven experience as Senior Parts Advisor
  • Strong customer service and communication skills
  • Highly detail-oriented with problem-solving abilities
  • Strong knowledge of Dealer Management Systems
  • Full Driver's license

Work Rights

Not specified

Tailored Resume

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