Senior Principal Production Support Engineer

Cubic Transportation Systems

**
12+ years systems engineering experience
Root cause analysis in live environments
Enterprise architecture troubleshooting
** Cubic Transportation Systems is seeking a Senior Principal Production Support Engineer to lead technical operations and ensure the reliability of their production systems. This role involves diagnosing complex software issues, guiding cross-functional teams, and maintaining operational excellence in mission-critical transportation systems. **

Job Summary

  • This role serves as the engineering authority responsible for ensuring the stability and performance of mission-critical transportation systems.
  • The engineer will lead deep-dive root cause analysis across application, infrastructure, and integration layers to resolve complex defects.
  • Candidates must possess over a decade of experience in systems engineering with a proven track record in production support and defect resolution.

Matching Summary

Match Score: 75

** Cubic Transportation Systems is seeking a Senior Principal Production Support Engineer to lead technical operations and ensure the reliability of their production systems. This role involves diagnosing complex software issues, guiding cross-functional teams, and maintaining operational excellence in mission-critical transportation systems. **

Skills & Requirements

Must-have

  • 12+ years systems engineering experience
  • Root cause analysis in live environments
  • Enterprise architecture troubleshooting
  • High-availability infrastructure management
  • Configuration management systems expertise

Nice-to-have

  • Experience in regulated industries
  • ITIL incident and change management
  • AWS or Azure cloud knowledge
  • Strong communication under pressure
  • Leadership of cross-functional teams

Key Requirements

  • Bachelor's degree in Engineering or Computer Science
  • 12+ years of systems engineering experience
  • Proven expertise in diagnosing software defects
  • Familiarity with monitoring tools and log analysis

Work Rights

Not specified

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