Base: $25.00/ hourly; bonus/equity: not specified;...
On-site
Exceptional customer service and salesmanship
Manage center staff
Monitor and respond to pet guest needs
Gagnon's Pet Resort is seeking an Assistant Manager in Burbank, CA, to lead their team at Bow Wow Bungalow. The role involves ensuring exceptional customer service, managing staff, and overseeing operational compliance while promoting a pet-friendly culture
Job Summary
We are looking for an Assistant Manager to help lead our team at Bow Wow Bungalow.
Manages center staff at the direction of the General Manager– motivate, recruit, hires, trains, promotes, coach/counsel, terminates when necessary.
Health, vision, dental, long & short-term disability, and Life insurance are among the perks offered.
Matching Summary
Match Score: 85
Gagnon's Pet Resort is seeking an Assistant Manager in Burbank, CA, to lead their team at Bow Wow Bungalow. The role involves ensuring exceptional customer service, managing staff, and overseeing operational compliance while promoting a pet-friendly culture.
Salary
Base: $25.00/ Hourly; Bonus/Equity: Not specified; Benefits: Health, vision, dental, long & short-term disability, and Life insurance, 401k match, Pet Care discounts, Generous PTO
Skills & Requirements
Must-have
Exceptional customer service and salesmanship
Manage center staff
Monitor and respond to pet guest needs
Maintain inventory of supplies
Manage computer system
Client communication
Nice-to-have
Passionate team player
Strong motivator
Problem-solving
Sound judgment
Maintain confidentiality
Professional interaction
Key Requirements
Minimum of 1 year management experience
Associate or BS/BA is a plus
Proficiency in computer applications
Ability to multi-task
Strong time management skills
Excellent oral presentation, writing, and analytical skills
Strong interpersonal, communication, and motivational skills
Exceptional strong customer service experience and skills
Veterinary, boarding and/or grooming experience is a plus
Must be able to work evenings, weekends and holidays
Must frequently lift 40 pounds
Must be able to be on feet for the duration of your shift
Must be able to stand, walk and climb stairs frequently
Must be able to work on computer system and work multi-line telephone
Must be able to handle dogs on leashes
Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions