Change & Release Assurance Manager

AusPost

Melbourne, Victoria, Australia
On-site
Extensive it service management experience
Deep knowledge of itil frameworks
Strong analytical and problem-solving capability
This role plays a critical part in safeguarding the stability and reliability of IT services across multiple platforms

Job Summary

  • This role plays a critical part in safeguarding the stability and reliability of IT services across multiple platforms.
  • The successful candidate will drive enterprise-wide changes and releases while ensuring alignment with strategic objectives and minimal risk.
  • Australia Post offers flexible working arrangements, professional growth opportunities, and a supportive inclusive work environment.

Matching Summary

This role plays a critical part in safeguarding the stability and reliability of IT services across multiple platforms.

Skills & Requirements

Must-have

  • Extensive IT Service Management experience
  • Deep knowledge of ITIL frameworks
  • Strong analytical and problem-solving capability
  • Experience leading root cause analysis
  • Clear communication with executive audiences

Nice-to-have

  • Continuous improvement mindset
  • Experience designing training for diverse audiences
  • Ability to explain complex technical matters simply
  • Partnership model working style
  • Strategic oversight of business priorities

Key Requirements

  • Extensive ITSM experience required
  • Deep ITIL framework knowledge required
  • Relevant certifications highly regarded (ITIL Expert/4 MP)
  • Strong stakeholder management skills required

Work Rights

Not specified

Tailored Resume

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