Client Care Associate

LINNAEUS Group

Kirkcaldy, United Kingdom
Base: £23,132.37 py; bonus/equity: not specified; ...
Onsite
Previous customer facing experience
Excellent communication skills
Excellent it skills
The role provides valuable experience and an ideal chance to work alongside a talented team

Job Summary

  • The role provides valuable experience and an ideal chance to work alongside a talented team.
  • Responsibilities include greeting clients, scheduling appointments, counseling clients on products and care, and handling complaints.
  • Benefits include 5 weeks holiday + bank holidays + Birthday Leave, career progression, staff discounts, and wellness programs.

Matching Summary

The role provides valuable experience and an ideal chance to work alongside a talented team.

Salary

Base: £23,132.37 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Career progression opportunities, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme

Skills & Requirements

Must-have

  • Previous customer facing experience
  • Excellent communication skills
  • Excellent IT skills
  • Debt management
  • Handle client complaints

Nice-to-have

  • People, pets and positivity
  • Flexible and polite approach
  • Promote sales
  • Support insurance claims

Key Requirements

  • Previous Customer facing experience
  • Excellent communication skills
  • Excellent administration, organisational and time management skills
  • Excellent attention to detail
  • Excellent IT skills – Microsoft (Outlook, Word and Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter