Hybrid (monday & friday work from home; tuesday - thursday in-office)
Quality customer service skills
Ability to communicate effectively
Familiarity with excel and word
Sentry Insurance Group is seeking a Customer Service Representative for its 401K & L&A division, located in Stevens Point, WI, with a hybrid work model. The role involves providing excellent customer service to participants and policy owners while navigating multiple systems to resolve requests efficiently
Job Summary
You will ensure a quality customer experience for our participants and policy owners by reducing friction points.
As a key point of contact, you will build customer confidence and loyalty by resolving requests.
Sentry offers a hybrid work model, generous paid-time off, and a 401(K) plan with a dollar-for-dollar match.
Matching Summary
Match Score: 85
Sentry Insurance Group is seeking a Customer Service Representative for its 401K & L&A division, located in Stevens Point, WI, with a hybrid work model. The role involves providing excellent customer service to participants and policy owners while navigating multiple systems to resolve requests efficiently.